Privacy Policy

Privacy Policy

DATE EFFECTIVE: April 24, 2013
Your privacy and the privacy of all users of this website is very important to us. We have adopted the following Privacy Policy for the FAIR Health website ( and all successor sites, including, but not limited to, the FAIR Health Consumer Cost Lookup website, the FAIR Health Research Support Program website and the FH Fee Estimator website (collectively, the "Site"). The Site is owned and operated by FAIR Health, Inc. (“FAIR Health,” "we," "us," "our"). By using the Site you, as an individual and on behalf of your company or institution (“you,” “your”) agree to the collection and use of your personal information by us in accordance with the terms of this Privacy Policy.

Changes to the Privacy Policy

This Privacy Policy is current as of the effective date stated above. We reserve the right to change the terms of this Privacy Policy at any time without prior notice. Any changes will be posted on this page; therefore, we encourage you to check this page regularly. You can determine when this Policy was last revised by referring to the "DATE EFFECTIVE" legend at the top of this page. Your continued use of the Site following any changes to this Privacy Policy will constitute your acceptance of such changes.

Information We Collect

You can visit and browse the Site without revealing your own personally identifiable information. You also may voluntarily disclose additional information to us, which may include, but is not limited to: Name, address and telephone numbers
Email addresses
Personal information and preferences provided by Internet activity and survey responses
Credit/debit card number(s), associated billing address and expiration date(s)

If you choose to license any data for research purposes, you must complete the application and disclose personally identifiable information about you, the principal investigator of the research project and the researchers, including names, the name of the institution licensing the data (if applicable), addresses, telephone numbers, location where the data products will be accessed and used and e-mail addresses.

We may collect "non-personally identifiable information" such as your website browsing patterns, browser variables (for example, media access control (MAC) address, computer type (Windows or Macintosh), screen resolution, operating system version, Internet browser and Internet browser version), IP address or demographic information. We and our service providers may collect such non-personally identifiable information from you by "passive" means, often through the use of cookies, "pixel tags," "web beacons," "clear GIFs" or similar means. In addition, sometimes the Site may set a "session cookie" to help us administer the Site. A session cookie expires when you close your browser and does not retain any information about you after it expires. We and our service providers also may use so-called "pixel tags," "web beacons," "clear GIFs" or similar means in connection with Site pages and HTML-formatted e-mail messages to track the actions of Site users and e-mail recipients on the Site and to compile aggregate statistics about Site usage. We also may collect demographic information that you provide to us, such as your zip code or professional background. We use your demographic information to tailor the Site to users’ needs and preferences and for our internal purposes. Additionally, we may aggregate personally identifiable information so that the aggregated information does not personally identify you or any other user of the Site, such as by using personally identifiable information to calculate the percentage of our users who have a particular telephone area code. We consider aggregated information to be non-personally identifiable information.

This Site is not intended for use by children. We do not solicit or knowingly collect personally identifiable information from children under the age of 13. If we receive actual knowledge that we have received such personal information, we will delete the information from our database as soon as possible.

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