Career Opportunities

Clinical and Research Outreach Liaison

Summary of Position

The Clinical and Research Outreach Liaison (Liaison) will initially be involved in a multiyear, grant-funded initiative to improve healthcare engagement and decision making for older adults with serious illnesses and family caregivers. Specifically, the Liaison will play a key role in collaborating with staff at age-friendly health system sites to pilot and test shared decision-making tools (combining both clinical and cost information) and other healthcare tools at clinical points of care. The Liaison will work directly with clinical (e.g., nurses, physicians, physical therapists, clinical social workers) and administrative staff at age-friendly health system sites, hospitals, community health centers, community organizations, area agencies, advocacies and so forth, to support them in piloting FAIR Health’s tools and resources for older adults at the point of care, e.g., during clinical appointments.

Both during and after the grant period, the Liaison will work on other initiatives related to FAIR Health’s grants and consumer education program.

Primary Responsibilities

  • Research and proactively conduct outreach to potential collaborators, e.g., clinical sites nationwide, especially those that provide care for older adults (age-friendly care)

  • Establish, promote and maintain collaborative relationships with clinical and administrative staff at clinical sites nationwide

  • Manage clinical sites’ contract requirements in collaboration with grant-funded requirements, working with grants, marketing, accounting and legal departments

  • Participate in brainstorming sessions with executive leadership, grants, web and marketing teams

  • Conduct training for providers and administrative staff at clinical sites on how to use shared decision-making and healthcare engagement tools for use with older patients and family caregivers

  • Coordinate development and distribution of educational and promotional packets and toolkits

  • Collect feedback from clinical sites and communicate it to executive leadership, marketing, grants and web teams

  • Develop and present webinar sessions about the tools to clinical collaborators

  • Observe information security policies and HIPAA guidelines of conduct to assure the privacy and security of nonpublic information

Knowledge and Skill Requirements

  • Master’s degree or equivalent experience – Nursing, Public Health, Implementation Science, Clinical Research or Policy degree preferred

  • 5+ years’ experience in clinical settings, health insurance or policy industries; familiarity with quality measurement and metrics a plus

  • Strong verbal and written communications skills, including presentation skills

  • Ability to work collaboratively with employees within the grants function and across functions, including communications, marketing, legal and web products

  • Resourceful problem-solver who independently translates high-level goals into actionable plans and results

  • Ability to work in a quickly changing environment with a strong sense of responsive, creative and results-driven, team-oriented environment

  • Ability to work remotely. This position may require some in-person office meetings and travel (reimbursed) to clinical sites.

Interested candidates should submit their resumes here.

Salary is commensurate with experience in the range of $80,000-$95,000.00 annually.

FAIR Health, Inc., is an equal opportunity employer and is an E-Verify participant.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin.