Career Opportunities

Product Management Associate

About FAIR Health

FAIR Health, Inc., a national, independent nonprofit organization, was established in October 2009 with the mission to help assure fairness and transparency in health insurance information. FAIR Health has created a database of over 46 billion de-identified private healthcare claim records—the largest in the country—which receives claims monthly and which serves as the foundation for a variety of data products, custom analytics and consumer tools. FAIR Health has also been certified by the Centers for Medicare & Medicaid Services as a “Qualified Entity” and thus holds the entire collection of Medicare Parts A, B and D claims from 2013 to the present, which get routinely refreshed. Our standard data modules, custom analytics and technological tools serve all participants in the healthcare sector nationwide; they are licensed to payors, third-party administrators, bill review companies, self-insured employers, government agencies, academic researchers and consultants. Our medical and dental data are used to inform statutes and regulations, healthcare cost indices, fee schedules, benefit and provider network design, practice/facility expansion, health systems research and dispute resolution, among other uses. We also offer a suite of consumer-oriented tools and resources available on our consumer website (fairhealthconsumer.org), as well as a mobile application, which can be licensed by other organizations.

Summary of Position

We are seeking an enthusiastic Product Management Associate (PMA) to join our growing team and play a key role in the development of our products. In this role, you will support our product management by conducting market research, analyzing user data and helping to define and prioritize product features. You will also have the opportunity to contribute to the entire product life cycle, from ideation to launch and beyond.

The successful candidate will thrive in a fast-paced, market-driven environment.

Primary Responsibilities

  • Consult with product owners and internal stakeholders to identify, define and document business needs and objectives to create business requirements for product development
  • Conduct market research to identify customer needs and opportunities
  • Work with content management systems
  • Create clear and concise product business requirements
  • Liaise with IT department and Project Management teams to document operational workflows
  • Participate in planning, design, testing and rollout of web-based projects
  • Assist in developing product road maps and feature specifications and user stories
  • Maintain website product appearance by developing and enforcing content and UI standards
  • Provide day-to-day support for a group of websites and mobile applications
  • Research and prepare statistical reports using various reporting methodologies
  • Establish and foster strong relationships with cross-functional teams, including engineering, marketing, sales and customer success, assuring seamless collaboration and product alignment
  • Monitor user experience and incorporate feedback into road map for future enhancements
  • Analyze user data and feedback to inform product decisions
  • Prepare presentations and reports to communicate product insights to stakeholders
  • Manage product backlogs and prioritize tasks
  • Create and maintain product documentation
  • Track product performance metrics and report on results
  • Observe information security policies and HIPAA guidelines of conduct to ensure the privacy and security of nonpublic information

Knowledge and Skill Requirement

  • Bachelor’s degree in business administration, marketing, computer science or a related field (or equivalent experience)
  • 3+ years of experience in product management or a related field
  • Strong analytical skills with the ability to interpret data and draw insights
  • Proven ability to think strategically about market needs, business impact and product design
  • Prior hands-on experience with content management systems and social media component integration within web content
  • Familiarity with design and infrastructure to support multiple sites with shared content
  • Ability to manage multiple projects at once and adapt to changing priorities
  • Ability to present data and other technical content in an engaging and user-friendly way
  • Excellent written and oral communication skills, with the ability to articulate product concepts to multiple audiences
  • Proven ability to manage multiple tasks and prioritize effectively
  • Ability to collate information, ask questions and meet deadlines
  • Highly motivated and innovative, with the ability to work as part of a high-performance team and independently

Salary 65k-80k Location - New York

https://recruiting.myapps.paychex.com/appone/MainInfoReq.asp?R_ID=6176061

FAIR Health, Inc., is an equal opportunity employer and is an E-Verify participant.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin.

FAIR Health offers a competitive compensation package and includes the following benefits: Medical, Dental, Vision, Flexible Spending and Dependent Care Accounts, Life and Disability Insurance, Paid Time Off, Paid Holidays, 401(k) and Discretionary Bonus. FAIR Health, Inc., is an equal opportunity employer and is an E-Verify participant.