FAIR Health
  • Consumer Research
      FRESH PERSPECTIVES ON HEALTHCARE CONSUMER SHOPPING HABITS
      Medical Survey
      A recent consumer survey conducted by FAIR Health shines new light on shopping
      preferences and benefit utilization trends for medical care. Our new report,
      Understanding Consumer Health Insurance Preferences,” expands upon the survey’s results to offer insights and suggestions that can help inform your marketing and communications strategy.

      A sampling of the survey’s findings related to consumers’ plan enrollment decisions includes:
    • Premium cost is the top concern for consumers ages 18-44 when choosing a health plan;
    • Consumers ages 45 and older are more interested in making sure their personal doctors are in-network than they are about premium cost; and
    • Consumers in all age groups care more that their personal doctors are in-network than they do about overall network size.

    • View the results of FAIR Health’s recent consumer survey and download our report that analyzes the findings.

      Click on the image above to download the survey report



      Click on the image above to download the infographic


      Dental Survey
      FAIR Health recently conducted a consumer survey regarding dental treatment utilization patterns and preferences, the results of which underscore the need for more consumer education regarding oral healthcare.

      Among other findings, survey responses indicated the following:
    • Total out-of-pocket cost was the primary consideration for consumers when selecting their dental coverage;
    • Only 15 percent of respondents knew that a child’s first dental visit should occur when the first tooth appears, as recommended by the American Dental Association; and
    • African-Americans and Latinos were more likely to say that they or someone in their household received dental care in a hospital emergency department.

    • View the results of FAIR Health's recent consumer survey and download our report that analyzes the findings.

      Click on the image above to download the survey report



      Click on the image above to download the infographic

  • Transparency Legislation and State Health Programs
    Learn about FAIR Health data’s key role as a reference point for New York State’s out-of-network reimbursement law and other state healthcare transparency initiatives.
  • Transparency Tools and Educational Resources for Healthcare Consumers
    Learn about FAIR Health’s suite of Consumer Engagement Tools or visit our free consumer websites: www.fairhealthconsumer.org (English); www.consumidor.fairhealth.org (Spanish).
  • Published Articles on Transparency
    Read articles by FAIR Health senior management exploring next steps in national healthcare cost transparency.
  • FAIR Health in the News
    Learn how FAIR Health data are being used to advance research, policy and public understanding of cost transparency.
  • FAIR Health Speaking Engagements
    Find out where FAIR Health is scheduled to speak about healthcare cost transparency and consumer engagement, and view a list of previous engagements. View FAIR Health President Robin Gelburd's recent presentation at the Alliance for Healthcare Reform Conference in
    Washington, DC.
  • Webinars and Educational Sessions
    Register for upcoming free FAIR Health webinars and educational sessions or access previous ones.